Ombuds

The Davis Technical College Ombuds Office is a confidential, neutral, and informal resource available to all students, staff, and faculty. Whether you’re navigating a concern, seeking a sounding board, or exploring options for resolving conflict, the Ombuds Office provides a safe space to talk through challenges without fear of judgment or retaliation. The office operates independently and aligns with the International Ombuds Association (IOA) Standards of Practice.

What the Ombuds Does

The Ombuds Office provides voluntary, confidential support to help visitors understand concerns and explore constructive paths forward. This may include:

  • Listening and helping clarify concerns
  • Talking through options and possible next steps
  • Providing coaching for difficult conversations
  • Facilitating dialogue between individuals
  • Helping gather information or identifying resources
  • Offering referrals to appropriate college services
  • Providing insight to leadership on trends and systemic issues (while protecting confidentiality)

What the Ombuds does not do

To maintain neutrality and informality, the Ombuds does not:

  • Conduct investigations or participate in formal complaint processes
  • Keep case files or formal records
  • Serve as an advocate for any individual or college office
  • Issue findings, make decisions, or enforce outcomes
  • Provide legal, mental health, or professional counseling
  • Serve as a place of notice to the college (contact does not constitute formal reporting)

The Four Core Principles

Confidential

Confidentiality

Conversations with the Ombuds are kept as confidential as possible, with limited exceptions such as imminent risk of harm, or when required by law or college policy.

Informality

Informality

The Ombuds is an informal, off-the-record resource that complements—but does not replace—formal college channels.

Impartiality

Impartiality

The Ombuds is neutral and does not take sides. The focus is on fair treatment and equitable processes for all parties.

Independence

Independence

The Ombuds operates independently from other college offices and reports to senior leadership only for administrative purposes.

Contact

If you’d like to talk, explore options, or get support, you can reach the Ombuds directly:

Additional Information

To learn more about our Charter, please click here.